LY HOUR PAY PRO PLC is licensed by National Bank of Cambodia to carry out operation as Third Party Processor. Our main products and services are money transfer and payment services which are delivered to our valued client through our national wide agent network in Cambodia. Ly Hour Pay Pro PLC has its strong commitment, long term business vision and strategies. To support company growth, we are currently seeking for a dynamic, energetic, committed and experienced candidate to join our professional team for the following positions:
Position: Product Development Officer
# Position: 01
Location: Head Office, Phnom Penh
Report to: Unit Manager, Product Development
MAJOR RESPONSIBILITIES:
• Lead in creation of functional specifications in collaboration with product management and engineering teams.
• Communicate effectively to and manage product development and delivery within scrum team.
• Prioritize and refine backlog and work with engineering to design and build the product
• Create IT requirements to drive changes and enhancements in user story format
• Establish and monitor performance metrics, providing related reporting to product management and executives to communicate project status.
• Act as subject matter expert for assigned area, which could include interfaces to authorization, settlement, internal servicing systems and merchant facing applications.
• Conduct research and respond to questions in regards to system functionality. This function will support new development initiatives as well as bug fixes and system patches.
• Solidify requirements by analyzing documentation, hosting interviews and conducting research.
• Work with engineering to work within, refine and improve agile process
• Support, create, open and sponsor projects related to improvements/enhancements in area of ownership (both technical and business related). This includes creation of business requirements and user stories.
• Aid in and conduct user acceptance testing.
• Resolve production issues escalated by product support teams.

1. Bachelor’s degree in information services, information technology, computer science, business or related area.
2. Minimum of 2 years of recent experience as a business analyst / product owner working in the card brand/payment processing industry required.
3. Experience working in both Waterfall and Agile development environments required.
4. Ability to contribute effectively within a fast paced, fluid environment.
5. Strong written and verbal communication skills to interact with a wide audience: IT, development, product management, operations, account support, vendors/partners, customers and management.
6. Demonstrated ability to successfully manage multiple projects with limited management oversight, including timelines, tasks, teams, group dynamics, etc.
7. Willingness to do what it takes to ensure the team accomplishes its goals.
8. Critical thinker with strong analytical and problem-solving skills
How to apply:
Interested applicants should submit CV, cover letter; photocopies of relevant formal education certificates and personal document such as citizen ID card/birth certificate and family/staying book to HR department in Ly Hour Pay Pro Plc address Lot # 243-244, Street 598, Sangkat Toul Sangke, Khan Russeykeo, Phnom Penh, or by email: hr@lyhourpay.com and Tel: 087 42 1111/099 907 799
Only short listed candidates will be notified. Applications and CVs will not be returned.